Who are our users and what do they want?

A graphic showing why we're designing something new, for who, how and what we will finally design.

The most important thing to know for a website is who is actually visiting it.

When we built CERN’s current website it was mostly students and teachers visiting, looking for resources for projects and teaching tools. Five years on, we didn’t know if things had changed. And so, based on the Audience Report, Everis built a survey to find out who was visiting the website, why they were visiting it, and what they wanted to find on it.

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